Privacy Policy

The Gand-ibilli (“we”, “our”, “us”) Privacy Policy aims at safe-guarding the confidentiality of our customers and site visitors (“you”, “your”, “yours”). We hereby declare that your details will not be disclosed to any third party unless it is required to provide a service to you. Please go through the below mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.

When you place your order or sign up with us, we appreciate your trust in us. Privacy of your personal information is taken very seriously and we keep your information, order history and any other records completely private.

We follow a very strict privacy policy as follows:-

Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed you to our website.
If you become a registered member of Gandi-Billi, you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user. Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a registered user; or simply click on “to unsubscribe” link given in the mail.
Company cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Company or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Company may also provide your Personal Information to various tax authorities upon any demand or request from them.
If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.
From time to time We may update this Privacy Policy. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and Terms of Use so We encourage You to visit this page periodically to review any changes.

Cookies Policy

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. FabAlley does not use cookies to save Personal Information for outside uses.

We have implemented Google Analytics features based on Display Advertising (Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting). Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

How we use your information

Your shipping address: This is used to ship your order. You can change it for every order and we will NEVER send anything else to this address except your order itself.

Your phone number: This is used only for purposes of helping the courier delivery person track you. The concealed packing of the orders ensures that the courier delivery person does not get to know anything about your order or you. We may also call you on the phone number provided to confirm the order before dispatching OR for any other purpose related to the order placed on cilory.com. The call might be made via automated system or by customer care representative. You may also reiceive an SMS with the details of how to confirm/reject order via miss call or other service.

Your credit card information: Your Credit Card/Debit/Bank account information is used only to process the transaction.

Your email address: We will NEVER send you e-mails if you request us not to. As a default, we assume your consent to send you e-mails for purposes of:

E-mailing you copy of the order
E-mailing you the shipping confirmation
E-mailing you a short customer satisfaction survey
E-mailing you ‘Reminders’ for products you opt to be reminded for

Your billing address: This is required ONLY for purposes of verification of your credit card. Cilory.com will NEVER send anything to your billing address.

Legal issues

Just in case, a transaction is involved in a legal dispute (usually credit card fraud), information might be requested from us in form of a sub-poena (legal demand for information or appearance). In such cases, we might be required to furnish requisite information. In case this occurs, our policy is to first contact the customer (through preferred medium chosen by the customer) to inform them of our legal obligations.

These issues are not common and generally happen in case of credit card frauds. Hence, such information sharing would help in protecting your account and business with us.

Your order details and personal details like address and phone number may be shared if asked by any Government Department eg. Sales Tax Department.

Links to other sites

Our site may link to other websites that may collect personally identifiable information about you. Any such pages will clearly be identifiable in the browser URL and will not carry the cilory.com logo on the top. We do not take any responsibility for the policies or actions of such websites whatsoever.

However, such links (except for the one to our payment gateway provider) are NOT required to browse or complete any transaction at cilory.com. We have ensured that your experience with us is as private as it should be.

Our payment gateway provider is PayU (www.payu.in) and HDFC Bank, which has a history of managing millions of secure payment transactions. You may shop with confidence with us and make payments through them (You can refer to FAQ to understand their highest standards of security). You can visit their website and view their Privacy Policy.